Independent Workplace (HR) Investigations, Complex ER Support & Leadership Coaching 

I help organisations solve complex workplace people problems fairly, calmly and commercially with a trauma-informed approach.

When workplace situations become sensitive, high risk or unclear, you need more than generic HR support; you need structured thinking, second judgement and an experienced problem solver.

I work with organisations to resolve difficult people issues through independent HR investigations, case management support and leadership coaching for managers handling challenging conversations.

What I do

Workplace Investigations

Independent, impartial investigations into disciplinary, grievance and complex employee relations matters.

Focused on delivering thorough, fair, defensible and proportionate findings, giving organisations the clarity and confidence to take appropriate next steps. 

Complex Case Management and Employee Relations Support

Practical support for live or escalating workplace issues that need experienced oversight.

This includes:

• Sensitive or high-risk employee relations cases

• Disciplinary, grievance, performance management or sickness absence processes

• Workplace conflict or breakdown in relationships

• Risk assessment and decision support

Helping organisations bring clarity, structure and direction to complex situations.

Management, Leadership and HR Coaching (Difficult Conversations)

Support for managers or Leaders who need confidence handling challenging workplace conversations and an impartial sounding board for HR colleagues.

This includes

• Performance and conduct conversations

• Managing workplace conflict

• Delivering difficult feedback

• Navigating emotionally charged discussions

• Building Confidence in people management

• Helping you recognise how your behaviours and emotional triggers can derail difficult conversations, and how to stay constructive under pressure

A practical, supportive approach that helps leaders handle situations clearly, calmly and constructively.

How I work

Workplace problems are rarely just procedural - they involve people, behaviour, judgement and risk.

I bring a trauma-informed, human, yet commercially grounded approach, helping organisations:

• Understand what is really going on beneath the surface

• Handle sensitive situations with care and fairness

• Maintain structure and control in complex cases

• Avoid unnecessary escalation or delay

• Reach outcomes that are both legally robust, fair and workable

Experience and Expertise

I bring together a combination of qualifications and real-world experience

• CIPD Level 7 qualified HR professional

• TCM accredited workplace investigator

• Degree in International Business and first hand experience of running a business, providing strong commercial insight

• Extensive experience in complex employee relations and workplace/ HR investigations

• Background in wellbeing and psychotherapy practice (I am a trainee psychotherapist), supporting a trauma-informed perspective

This allows me to balance people, process and commercial reality in every piece of work.

My Approach

I am known for being

• calm and steady in difficult situations

• easy to work with and approachable

• fair, balanced, evidence based and impartial

• clear and structured in my thinking

• commercially aware and pragmatic

• firm and robust when needed.

Clients often bring me in when situations feel unclear, sensitive or at risk of escalating.

Who I work with

I support:

• SMEs without internal HR capacity

• Organisations managing complex employee relations issues

• HR teams needing independent investigations

• Managers, leaders and HR colleagues developing confidence in difficult conversations

Areas covered

Powys, Herefordshire, Monmouthshire, South Wales, Bristol as well as working remotely across the UK.