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Hi, I'm Louisa, the person behind Wye HR.
Hi, I'm Louisa, the person behind Wye HR.
I’m a passionate and experienced HR consultant who believes that a business can only truly thrive when its people are thriving. Over the years, I’ve seen how disengaged or unsupported employees inevitably lead to disengaged clients and customers. That is why my work is rooted in creating simple, people‑focused solutions that foster healthy cultures and put employee wellbeing at the centre.
As a TCM accredited investigator, I specialise in Workplace (HR) investigations, particularly complex, sensitive and high‑risk cases. My approach blends rigorous, legally compliant investigative practice with a trauma‑informed and psychologically attuned mindset. Being a trainee psychotherapist gives me an additional layer of insight into how people experience conflict, stress and organisational processes. I bring this understanding into my work to help individuals feel heard, understood and supported throughout what can often be a difficult journey.
With over 17 years of experience, I began my career in corporate HR before moving into independent consultancy. Since then, I have partnered with organisations across a wide range of sectors, from fast‑paced tech and manufacturing environments to an innovative college, supporting them at every stage of their growth. I have a particular affinity for start‑ups and scaling businesses and I understand the growing pains that come with rapid change.
I hold a BA (Hons) in International Business and French, along with a postgraduate CIPD qualification, and I remain an active member of the CIPD to stay at the forefront of HR developments. Growing up around a family business and being married to an entrepreneur has given me first‑hand insight into the realities of running a company, which shapes the grounded and pragmatic support I offer.
My expertise includes handling multifaceted disciplinary, grievance and harassment cases, and I am comfortable navigating the most challenging conversations. I believe that many conflicts can be resolved early through open and honest dialogue, and I value genuine listening, psychological safety and celebrating difference. My advice is always jargon‑free, aligned with employment law and good practice, and delivered with a human touch.
A human first approach.
A human first approach.
Beyond my HR work, I am committed to continuous learning and personal growth. I am a trainee psychotherapist, studying for a PG Advanced Diploma in integrative psychotherapy. This journey is enriching my HR practice with a deeper understanding of behaviour, emotion, and communication, especially in moments of workplace tension, change, or conflict. I call this a psychologically-informed HR approach - it’s not therapy, but it’s more human.
I believe the best outcomes happen when people feel heard, respected, and supported. That’s why my work always centres wellbeing, open communication, and treating people as individuals.
Beyond work, I serve as Vice Chair of Governors at my children’s school, sharing my HR expertise to support the next generation. And when I’m not in the world of people, I can usually be found beekeeping, doing pottery, or enjoying the beautiful surroundings of Hay-on-Wye. I work with clients across Wales, Bristol and London.
My values
My values
Wellbeing throughout
Wellbeing throughout
I prioritise the wellbeing of individuals in every decision I make. Whether it’s crafting policies, resolving conflicts, or managing daily operations, I ensure that my approach is psychologically informed, compassionate, supportive, and mindful of the individual. By placing wellbeing at the heart of what I do, we co-create a workplace where differences are celebrated and everyone feels valued, heard, and empowered to thrive.
Embrace Change
Embrace Change
Sit with the discomfort, it will pass. I value flexibility, ongoing learning and actively seeking feedback to evolve for ongoing success. I recognise that change is a natural part of growth and am unafraid to adjust my approach if needed. Failure is seen as a learning opportunity, driving innovation and improvement and continuous growth.
Mutual Respect and accountabillity
Mutual Respect and accountabillity
I foster open, honest communication, encouraging a culture of mutual respect and understanding. Acting as your critical friend, I promote a blame-free environment where accountability and everyone's voice is valued. I prioritise active listening, ensuring everyone feels heard and supported.
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